Sony HDR-SR5 AVCHD 4MP 40GB High Definition Hard Disk Drive Camcorder with 10x Optical Zoom

Recently I bought the camera for school projects and Avid Liquid Pro as the editing software. When I tried to download the video editing, it ruined all my other video files in my computer. When I talked to Sony’s online help, which she said basically: “Sorry, but we do not guarantee that it will not do. Read” the entire record the full Gespräch.Problem: When I installed the software, they all have Muddled MPEG2 file that I had on my computer. I can not open my video from the camcorder to my computer to a media player or video editing Software.Jayson_> Hi David. Welcome to Sony Online Support. I’m Jayson. Please allow me a moment to your concerns überprüfen.Jayson_> Thank you for your patience, David. I am pleased to support the information about viewing the video file on the Computer.Jayson_> What is the operating system that is installed on your computer? David Lawrence> Windows XPJayson_> Is the camcorder through the computer when the USB cable connected recognized? David Lawrence> The strange thing is that it not only confused the video from my camcorder to confuse any MPEG2 file I have on my computer. It splits each file. Someone who like a. mpeg, and other than. modd Dateiendung.Jayson_> David, who is the MPEG video Datei.Jayson_> The other files are Dateien.David Lawrence> yes, it draws the menu to play it in various media players, or the file will open directly that’s where I see that it ist.David Lawrence> But it has no audio! Jayson_> It seems a problem with the software you verwenden.Jayson_> Are you able to see the video in general be related with playback of audio with the supplied software? David Lawrence> it’s a Sony David Lawrence> yes, does the Picture Motion Browser is fine, but when I try it in my video editing software or Windows Media Player can not find it erkenntJayson_> Trivia confirmed that the video file is not compatible with the Software.David Lawrence> but it worked before with my other Sony video camera, but the HDR-SR5, the software messed it upDavid Lawrence> i edited video, and she invited well loaded with my Sony DCR-SR200David Lawrence> but when I the HDR-SR5, it split the file into an MPEG and a modd and no longer plays the audio Jayson_> David, the operations are guaranteed only supplied with the software. David Lawrence> You can not therefore help but all my video files are ruined! Tut Jayson_> I’m really sorry for the inconvenience of not in a position to the edited video Wiedergabe.David Lawrence> that is incorrect, I will back and never had a Sony in this interview will appear every online review for Sony werdenJayson_> I apologize for the inconvenience caused, heute.Bewertung David.Jayson_> Have a Nice Day! Jayson_> Thanks for Sony Online Support : 1 / 5